We fully guarantee that all of our pre-owned luxury goods are 100% authentic. We only sell 100% authentic pre-owned designer items that meet our high standards, fighting faked produce and upholding the integrity of the brands we sell. As a part of our commitment to the highest level of integrity and security, to fight against counterfeiting, we promise to offer a full refund unconditionally if an item proves to be inauthentic in any way.

Our buyers are reputable and noted experts in their fields with years of experience. We have a strict appraisal process and inspect every piece for authenticity, quality and condition to ensure our buyers are 100% satisfied with their purchase. Our experts carefully examine each item to check its quality with the utmost professionalism, and this is then recorded for complete transparency in each of our product descriptions.

If at any point you are unsure of a detail, please email us at customercare@daikokuya.co.uk to get in touch with us. Our staffs are trained to discuss the item with you, to ensure it meets with your expectations.

Ensuring the credibility of the brands we sell is paramount, so much so, we have created the 'THREE P STANDARD' to stand by and to reassure you.

Origin is key; we always request authenticity cards, any serial numbers and proof of purchase to be provided where possible when we obtain an item. Passing these on to our customers ensures the value and investment in the item you're buying.

Most of our items are in a new or nearly new state, and in a clean condition. After any item is acquired we ensure it stays that way, closed storage cabinets control atmospheric elements, and all items are handled with gloves at all times.

Pre-owned doesn't mean you won't receive the luxury experience. Where possible we buy stock with its original packaging, tags, dust bags, boxes, wraps and ribbons. All of which you receive as part of your purchase, beautifully wrapped by Daikokuya.